April 2013

Hello Friends,
When we set out to build our strategic plan, we connected with our community – staff, physicians, volunteers, patients, families and visitors. You told us that we must work better together, both within and outside the hospital, to transform the system and make our community healthier. That is why the strategic plan envisions a new approach to health – working in partnership to create an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls.

Read on to learn how our strategic plan will provide our community with a different kind of health care.

We all want to be well and as healthy as we can be – at every stage of our lives.
We envision a new approach to health – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls.
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This is a plan to create a new kind of health care. It was informed by the voice of our community and what they said is important to them. We engaged directly with over 23,000 patients, families, community members, staff, physicians and volunteers to understand their priorities and needs.
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Our priority is for our highly qualified interprofessional teams to deliver quality care while providing a seamless, exceptional experience for everyone who walks through our doors.
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We will take a leadership role and work more closely with our partners to provide better care coordination and delivery to the community. Our partnerships allow us to create change together and improve the way we collectively serve our diverse community.
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Our priority in research and innovation is to build on our history of delivering front-line innovation and focus on changes to the system that will bridge gaps and result in better patient outcomes.
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