Highest Quality Care, Exceptional Experience
You expect and deserve to receive the highest quality of care - whether in an emergency, during treatment or surgery. We are proud of our history of delivering an exceptional level of quality care. Our priority is for our highly qualified interprofessional teams to deliver quality care while providing a seamless, exceptional experience for everyone who walks through our doors.
We also recognize that to meet the needs of tomorrow we must continually find new and innovative ways to create a system of quality health care that centres around you, the patient. This means creating or adopting leading best-practices in all of the services we provide and connecting and coordinating all of your caregivers for a better experience.
We'll do this through:
• High quality care for all patients:
We will set targets for quality improvement based on best practices and achieve results for better patient outcomes.
• Open communication:
Keeping you, and those most important to you, fully informed and involved in decisions about your care, with clear and meaningful information in your language of choice, when possible.
• Seniors and child-friendly services:
Creating an environment that directly addresses unique needs, such as a play area for children or minimal walking distances for seniors.
• Easy navigation:
Making it easier for you to find your way around each hospital, from one site to another, and when you travel beyond our walls to other providers.
| 