Despite increased demand for care, THP excelled in key indicators of quality of care. Our performance in measures of clinical practice excellence exceeded benchmarks and our own targets. These achievements were made possible because of the commitment and teamwork demonstrated by our people who deliver expert care. While health care continues to experience higher levels of employee turnover coming out of the pandemic, this year at THP, the number of permanent frontline staff has grown by approximately 6.0% over the course of the last fiscal year. Included in the programs introduced to attract and retain talented health care professionals, was the International Educated Nurses program to bridge highly skilled people already living in Ontario into our hospital.

As a quality organization, one of our most important priorities is becoming a safer and more inclusive environment. With that in mind, we reaffirmed our commitment to becoming an anti-racist organization by doing the important work of completing an Anti-Black Racism Climate Review to amplify and elevate the voices of Black-identifying staff, professional staff, volunteers and learners, and to understand their experiences at THP. This offered us the opportunity to listen, learn, and unlearn while taking accountability for real change. A report, informed by the Climate Review and authored by Dr. Denise O’Neil Green, created the guide we need for concrete action and effective change to dismantle anti-Black racism at THP, and to set the foundation for removing all forms of inequity inside our walls.

The changing and growing population we serve requires us to be at the forefront of innovation and embedding best practices into all we do. This year, THP was recognized for the first time as one of Canada’s Top 40 Research Hospitals and one of the top five Canadian hospitals in research funding growth, by Research Infosource Inc. This remarkable recognition is largely thanks to the work of THP’s research and innovation engine, the Institute for Better Health (IBH). By focussing on key areas, including population health, patient and family-centred care, and new digitally-enabled models of care, IBH is able to grow and share knowledge that can be applied to improve the health of people living in the communities of Mississauga and West Toronto, and beyond, to shape a healthier and more equitable tomorrow.

As we look ahead, we are excited to shape the future of health care for our community and beyond with Trillium HealthWorks, the largest health infrastructure renewal in Canada’s history. Through the development of The Peter Gilgan Mississauga Hospital, the expansion of the future home of The Gilgan Family Queensway Health Centre, and Wellbrook Place, two new long-term care homes, totalling 632 beds, which will be operated by an independent, not-for-profit, Partners Community Health, THP will be able to care for more people, including in high-demand areas such as mental health and seniors care.

This important work would not be possible without the support of generous donors, who gave a remarkable $119.8 million in gifts and commitments this past year. This total was made possible thanks to a record-breaking $75 million match gift from Orlando Corporation – the largest corporate donation to a hospital in Canadian history, which will double the impact of community donations to raise a combined $150 million. This gift, along with many others from community members, community organizations and THP staff, will help support our vision of a new kind of health care for a healthier community, by creating a more complete, efficient and equitable health system.

The Foundation in partnership with many community partners, also successfully hosted a number of community events to raise $2.5 million. Most notably, the late Hazel McCallion, THP’s Honorary Guardian, challenged the Foundation to create an event that would allow all community members to partake in fundraising and helped launch the first community fundraising walk, named after her. Hazel’s unwavering commitment to this city and the health of its people has left an immeasurable impact on THP. Her legacy will continue to inspire us and we are eternally grateful for Hazel’s dedication to health care.

To all the staff, professional staff, learners and volunteers at THP – thank you for all that you do for patients and their families. Your ongoing dedication to delivering high-quality care and an excellent patient experience during an unprecedented time is nothing short of inspiring.

To our community – your support and generosity are invaluable in helping strive towards our mission to create a new kind of health care for a healthier community. We are proud to serve you and we look forward to the year ahead.