On October 10, 2020 at 6:30am, Trillium Health Partners (THP) launched a new, modern digital health record to improve patient care and help us fight COVID-19. The new system uses Epic, an industry leader in electronic health record software that has been implemented in hundreds of hospitals worldwide.
The Epic implementation is referred to as the OneTHP project, because using this new software will provide seamless access to information, across all of our sites, which will help improve our ability to provide excellence in health care.
One system, One exceptional experience, OneTHP.
As our teams continue to adapt to this new change, our focus remains on providing the same high quality care, but elements of your care journey may take a few extra minutes.
We thank you for your patience as we transition to a faster, safer and better way to collect your information and we guarantee, we are taking every precaution to keep patients and families safe during this time and as we continue to respond to COVID-19
Three Weeks Post Go-Live
October 31, 2020
We are now three weeks into our implementation of Epic – our new, modern digital health record. Across the organization, teams continue to adapt to the new system and are learning a great deal about how Epic supports real-time access to patient information. Here are a few examples of how care and care management is improving:
- COVID-19 contact tracing has been made faster and easier as a result of Epic. Staff and physicians have access to real-time, integrated information about a patient’s hospital journey, the care they received and who they may have come into contact with in hospital.
- In the face of COVID-19, care teams can better care for their patients because of enhanced information sharing through Epic. Our teams receive automatic alerts for COVID-19 test results and managing patients under investigation for COVID-19.
- On October 17, the first emergency transfer from Credit Valley Hospital to the Mississauga Hospital operating room occurred. The patient was admitted virtually and it was done in record time.
- Patient Registration time is currently 4 min. 13 sec., which is under our goal of 7 min.
One Week Post Go-Live
October 17, 2020
We are now a week into our implementation and with any change, there are many learning curves, but we are also seeing early wins.
- The first Epic ordered COVID-19 tests have been finalized and released into our electronic medical record.
- The first Epic baby was born shortly after the launch and having all of a patient’s health information in one place will support this family throughout their hospital stay and beyond.
- Teams have reported that preparing and administering medications is much faster and safer.
- Teams have also reported that accessing updated patient information is quicker, with a member in medical genetics sharing “When I opened my schedule, and clicked on my first patient’s chart, it showed me that my patient was in ED yesterday. So it updated me right away about my patient. I am looking forward to all the ways EPIC will facilitate our patient care in a better and more efficient way.”
- Patients who access services at both MH and CVH are pleased that their patient record will be accessible at both sites. Some patients have had to wait and we have apologized for this.
- At the beginning of the week the average registration time was 6 min. 14 sec. and we are 4 minutes and 7 seconds – which is under our goal of 7 minutes.
