You can contact the Patient Relations Office by email, telephone or letter.
Currently our office is not open for in-person meetings as we are doing our part to keep one another safe and help slow the spread of COVID-19.
For all THP sites
Tel: 905-848-7164
Email: Patient.Relations@thp.ca
Hours: Monday to Friday 8:30am – 4:30pm
Due to high volumes of calls and emails, we are prioritizing the incoming messages. Please note that we endeavour to get back to you within one business day.
If you are in the hospital and need urgent assistance, please speak with the Charge Nurse on the unit.
